Now Hiring - Sales & Catering Manager in Pasco, WA

Description

The Red Lion Hotel is a national hospitality company primarily engaged in the management and ownership of upscale, midscale and economy hotels & restaurants. We are actively looking for a Sales & Catering Manager to manage the group and room segments of our hotel revenue groups.

Base Salary: $45,000 - $55,000 annually plus Quarterly Bonus Program

Responsibilities

• Manage all sales efforts for the hotel business segments.
• Target accounts with appointment-oriented sales calls.
• Key Accounts: Maximize current hotel’s key accounts by saturating account contacts and departments. Establish and maintain close contact with key accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• New Account: Capture and shift business from market hotels through research, networking, and proactively telemarketing/soliciting new accounts as well as outside sales calls. Establish and maintain close contact with target accounts through phone calls, appointments, client functions, tours, professionally written correspondence. Assess future and current needs of the client. Promptly follows-up on all customer needs in an efficient and timely manner. Negotiates guest room rates and hotel services within approved booking guidelines.
• Maintain accurate, organized and current file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. Develops customer profiles and maintain an effective trace system, in order to best meet client needs, resulting in superior service. Promptly follows-up on all customer needs and inquiries set by brands and management.
• Participate in associate functions, client and guest events, and community events.
• Assist with developing and maintaining business plans with General Managers, AGM, and hotel team.
• Qualify all leads and prospects gained from tele-prospecting, cold calls, sales blitzes and other lead sources including in-house guests.
• Participate in joint sales calls with the Corporate Director of Sales & Catering, and property sales and catering managers.
• Actively participate in Revenue Management calls.
• Actively participate in Marketing Calls.
• Assist with rate and services decisions.
• Assist with servicing events.
• Complete weekly and monthly sales call reports and submit to General Manager.
• Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all employees for the overall success of the hotel.
• Build and maintain rapport with competitor hotels, lead sources, clients and local community.
• Displays a neat, clean, and business-like appearance at all times and represents themselves and Eternal Hotels portfolio of hotels well with the highest level of integrity and professionalism.

Education and Experience

• Bachelor degree in Business, Business Administration, or related field, OR combination of education and related experience.
• Experience working with Opera PMS preferred.
• Prior hotel sales experience preferred.

Job Benefits

• 401K
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (Vacation & Sick)

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Sales: 1 year (Required)
• Opera Property Management System: 1 year (Preferred)

Work Location: One location